Privacy Policy

Your trust matters to us. Here is how your information is handled.

Last updated: 1 November 2026

This policy explains what information Jamila Beauty collects when you use this website, why we collect it, and how we protect it.

Information we collect

  • Order details: name, phone number, email, delivery address, order contents, payment method and notes you choose to share.
  • Contact and newsletter details: name, email, phone and the message you send us.
  • Technical data: basic device and usage information, only where analytics consent is given.

How we use your information

  • To prepare, confirm, deliver and support your order.
  • To respond to questions and requests.
  • To send updates and offers if you subscribe to our newsletter.
  • To improve the website and understand how it is used — only with your consent.

How we store it

Orders and messages are stored securely in Google Firebase (Firestore), hosted on Google Cloud infrastructure. We keep information only as long as needed for the purposes above, or as required by law.

Sharing

We do not sell your personal information. We may share the minimum necessary details with delivery partners and payment providers to fulfil your order, or where required by law.

Cookies and analytics

Essential cookies may be used to keep your bag and preferences working. Optional analytics (Google Analytics 4) loads only after you accept the cookie banner. You can change your choice at any time using “Cookie settings” in the footer.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or unsubscribe from marketing at any time by emailing hello@jamilabeauty.com.

Security

We use encrypted connections, restricted access and security rules that prevent public reading of order and contact records. No online system is completely secure, but we take reasonable steps to protect your data.

Contact

Questions about this policy? Email hello@jamilabeauty.com or visit our contact page.